PRIVACY POLICY

Last Updated: February 2026

COSPLAY PSPS (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you visit cosplaypsps.com or make a purchase.

1. INFORMATION WE COLLECT

Information You Provide:

  • Contact information: name, email address, phone number
  • Shipping information: delivery address, city, state, zip code, country
  • Payment information: processed securely through PayPal — we do not store credit card data
  • Account information: username and password if you create an account
  • Communications: emails, support requests, or feedback you send us

Information Collected Automatically:

  • Usage data: pages visited, time spent, clicks, referral source
  • Device data: browser type, operating system, IP address
  • Cookies: session cookies for cart functionality, analytics cookies (see Section 5)

2. HOW WE USE YOUR INFORMATION

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Send promotional emails (only if you opt in — you may unsubscribe at any time)
  • Improve our website and product offerings
  • Prevent fraud and comply with legal obligations

3. SHARING YOUR INFORMATION

We do not sell your personal information. We may share data with:

  • Payment processors (PayPal) — to process transactions securely
  • Shipping carriers — to deliver your order
  • Analytics providers (e.g., Google Analytics) — to understand site usage
  • Legal authorities — when required by law or to protect our rights

4. DATA RETENTION

We retain your personal data for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. Order records are retained for a minimum of 3 years for tax and accounting purposes.

5. COOKIES

We use cookies to:

  • Maintain your shopping cart session
  • Remember your preferences
  • Analyze site traffic via Google Analytics

You may disable cookies in your browser settings. Note that disabling cookies may affect cart and checkout functionality.

6. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Delete your data (subject to legal retention requirements)
  • Opt out of marketing communications at any time

To exercise these rights, email us at [email protected].

7. SECURITY

We implement industry-standard security measures including SSL encryption on all pages. Payment data is processed by PayPal and never stored on our servers. No method of transmission over the internet is 100% secure, but we take reasonable precautions to protect your information.

8. CHILDREN’S PRIVACY

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.