TERMS OF SERVICE
Last Updated: February 2026
Welcome to COSPLAY PSPS (cosplaypsps.com). By accessing or using our website and purchasing products from us, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before placing an order.
⚠️ Important: Legal Agreement
By clicking “Place Order” or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, Returns Policy, and IP Disclaimer. If you do not agree, you must not use our website or purchase products.
1. ABOUT COSPLAY PSPS
COSPLAY PSPS is an independent online store operating at cosplaypsps.com, dedicated to cosplay products, handcrafted fan art, and cosplay accessories.
- Website: cosplaypsps.com
- Contact Email: [email protected]
Throughout these Terms, “we,” “us,” and “our” refer to COSPLAY PSPS. “You” and “your” refer to the customer or website visitor.
2. ELIGIBILITY & ACCOUNT CREATION
Age Requirement:
You must be at least 18 years old to make purchases on our website. If you are under 18, you may only use our website with the involvement and consent of a parent or legal guardian.
Account Accuracy:
When creating an account or placing an order, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
3. PRODUCTS & PRICING
Product Categories:
We offer two distinct product categories:
- Cosmaker Artisans Collection: Handcrafted, made-to-order fan designs by independent artist Moka Torota. These items are created specifically for your order after purchase and are non-returnable.
- Standard Collection: Curated cosplay accessories, kigurumis, and related products available for fulfillment.
Pricing:
- All prices are listed in United States Dollars (USD)
- Prices are subject to change without notice
- We reserve the right to correct pricing errors, even after order placement
- Shipping costs are calculated at checkout and vary by product category and destination
Product Descriptions:
We strive for accuracy in product descriptions and images. However:
- Monitor/screen settings may cause color variations
- Handcrafted items may have minor variations due to their artisan nature
- Product images may include props or accessories not included with purchase
- Sizing may vary by product; please consult size charts carefully
4. ORDERING & PAYMENT
Order Acceptance:
Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including:
- Product unavailability
- Errors in pricing or product information
- Payment verification issues
- Suspected fraudulent activity
- Restrictions based on shipping location
Your receipt of an order confirmation email does not constitute our acceptance. A binding contract is formed only when payment is processed and order enters fulfillment.
Payment Processing:
We use secure third-party payment processors for all transactions. Accepted methods may include: Visa, Mastercard, American Express, Discover, PayPal, and other methods available at checkout.
By placing an order, you authorize us to:
- Charge your payment method for the full order amount (including taxes and shipping)
- Hold payment authorization for 2-3 business days during verification
- Process the payment once verification is complete
Taxes & Duties:
You are responsible for all applicable sales taxes, VAT, GST, customs duties, and import fees based on your location. These charges are your responsibility and may be collected at checkout or upon delivery.
5. MADE-TO-ORDER PRODUCTS (COSMAKER ARTISANS)
🚫 FINAL SALE – NO EXCEPTIONS
Handcrafted Cosmaker Artisans items are custom-made to order. By placing an order, you acknowledge and agree that:
- Orders cannot be cancelled once payment is processed (typically within 3-4 business days)
- Items cannot be returned, exchanged, or refunded under any circumstances
- You have carefully reviewed size charts, colors, and customization options
- You accept full responsibility for order accuracy
Production time: approximately 2-4 weeks depending on complexity and order volume. These are estimates, not guarantees.
6. SHIPPING & DELIVERY
Full details available in our Shipping & Delivery Policy. Summary:
- Cosmaker Artisans: Free shipping USA/Canada; $45 to UK/Australia via express courier (2-3 days after production)
- Standard Collection: $6.90 flat rate worldwide; 10-15 business days delivery
- Risk of loss: Passes to you upon delivery to carrier
- International orders: Customs duties/taxes are your responsibility (not included in pricing)
7. RETURNS & REFUNDS
Complete policy available separately. Summary:
- Cosmaker Artisans (Handmade): NO RETURNS, NO EXCHANGES, NO REFUNDS – All sales final
- Standard Collection: 30-day returns for unopened, unused items only
- Return shipping: Customer pays (unless defective or our error)
8. INTELLECTUAL PROPERTY
Our Content:
All website content (text, graphics, logos, images, software) is property of COSPLAY PSPS and protected by copyright laws. You may not reproduce, distribute, modify, or exploit our content without written permission.
Third-Party IP:
Products in our Cosmaker Artisans collection are transformative fan art created independently by artist Moka Torota as artistic tributes to popular culture characters. These items:
- Are NOT official licensed merchandise
- Are NOT endorsed, sponsored, or affiliated with the original intellectual property holders
- Use descriptive references to character names or likenesses for identification purposes only (nominative fair use)
- Are sold as independent artistic interpretations and tributes
- Do not claim any ownership rights to the original intellectual property
- Are created independently without authorization from trademark or copyright owners
COSPLAY PSPS is not affiliated with, associated with, authorized by, endorsed by, or in any way officially connected with Nintendo Co., Ltd., The Pokémon Company, SEGA Corporation, The Walt Disney Company, Toho Co., Ltd., Ubisoft Entertainment, Activision Publishing, Inc., or any of their subsidiaries or affiliates.
For complete legal details regarding intellectual property, please review our comprehensive Intellectual Property & Legal Disclaimer.
9. PROHIBITED ACTIVITIES
You agree NOT to:
- Use our website for unlawful purposes
- Attempt unauthorized access to our systems
- Interfere with or disrupt website operation
- Transmit viruses, malware, or harmful code
- Use automated data collection (bots, scrapers) without permission
- Impersonate any person or entity
- Engage in fraudulent activity
- Resell products commercially without authorization
10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
COSPLAY PSPS shall NOT be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, revenue, data, or use
- Business interruption
- Personal injury or property damage
- Emotional distress
Our total liability for any claim shall not exceed the amount you paid for the product(s) in question, or $100 USD, whichever is less.
Some jurisdictions do not allow these limitations. In such cases, liability shall be limited to the maximum extent permitted by law.
11. DISCLAIMER OF WARRANTIES
OUR WEBSITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.
We disclaim all warranties, express or implied, including:
- Merchantability or fitness for particular purpose
- Accuracy, reliability, or completeness of content
- Uninterrupted or error-free website operation
- Security of data transmission
12. INDEMNIFICATION
You agree to indemnify and hold harmless COSPLAY PSPS and its representatives from any claims, damages, losses, and expenses (including attorneys’ fees) arising from:
- Your use of our website or products
- Your violation of these Terms
- Your violation of third-party rights
- Fraudulent or illegal activity on your account
13. DISPUTE RESOLUTION & GOVERNING LAW
Governing Law:
These Terms are governed by applicable laws, without regard to conflict of law provisions.
Informal Resolution:
Before filing legal action, contact us at [email protected] to attempt informal resolution.
Binding Arbitration:
If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules. The arbitrator’s decision is final and binding.
Class Action Waiver:
Disputes will be conducted only on an individual basis, not in a class, consolidated, or representative action.
14. TERMINATION
We may terminate or suspend your account immediately, without prior notice, for:
- Violation of these Terms
- Fraudulent, abusive, or illegal activity
- Chargebacks or payment disputes
- Any reason at our sole discretion
Upon termination, provisions that should survive (ownership, warranties, liability limitations) remain in effect.
15. PRIVACY & DATA PROTECTION
Your use of our website is governed by our Privacy Policy. By using our website, you consent to:
- Collection and use of personal information as described in our Privacy Policy
- Use of cookies and tracking technologies
16. CHANGES TO TERMS
We may update these Terms at any time. Changes are effective immediately upon posting with an updated “Last Updated” date. Your continued use constitutes acceptance of changes. Review these Terms periodically.
17. MISCELLANEOUS
Severability:
If any provision is unenforceable, it shall be modified to the minimum extent necessary, and remaining provisions continue in effect.
Entire Agreement:
These Terms, together with our Privacy Policy, Shipping Policy, Returns Policy, and IP Disclaimer, constitute the entire agreement between you and COSPLAY PSPS.
Waiver:
Our failure to enforce any provision does not constitute a waiver of such provision or any other term.
18. CONTACT INFORMATION
Questions about these Terms? Contact us: